Far too often, because IT has almost always been looked at as a cost-center and measured for ROI based on cost-reduction or productivity improvements, technologist feel the need to drive the justification for a new project based on cost.
- How will it be cheaper than the last project?
- How will it reduce spending for the business in some way?
- How can this eliminate something that isn't as effective as this new technology?
The right answer is DevOps.
Huh? Why would I use a technology term, "DevOps", as the answer to the question when I just got done saying we shouldn't use technology to explain technology? Because the technology use of "DevOps" (short for the combined model of Development + Operations) has created the wrong way to shorten the appropriate words. To answer the question, "How to Connect IT and Business?", think of "DevOps" as Developing + Opportunities.